Support

Contact the developer

Open Write to developer in the game, describe the issue and send your message. Read the response under Replies. Messages wait on your device until they can be sent. You can choose to attach save-status diagnostics. If the game cannot open, email saltykovdg@gmail.com. Include your platform, game version, what happened and the steps to reproduce it. Do not send passwords or payment details.

Saving and transferring your world

Worlds are stored locally. Steam Cloud syncs saves when enabled in Steam. If devices have different continuations, choose the world you want to keep; progress is not merged. Export a copy from My worlds before transferring or replacing a save. Saves from the Steam demo can be transferred to the full Steam game; saves from other distribution channels are separate.

If saving is not confirmed

Do not delete your local files. Retry saving and export an available copy. If startup fails, use the recovery screen to preserve surviving files. The developer does not keep a server copy of your world.

Diagnostics

Export a diagnostic file from Settings if needed. It contains technical information without your game world or authentication data. Export sends nothing; attach the file yourself when contacting support.

Purchases and refunds

Valve handles Steam purchases. For payment issues, use Steam Support. Refund information is available in the Steam refund policy.